![]() Some joked that the weight of messages sent over Diwali could have caused the outage. WhatsApp’s latest outage came during the festive season in India – its biggest market by user count – when people use the platform more than usual to send season’s greetings. Although the update was rapidly reversed, it took many hours to fully filter out through the distributed systems that hold the internet together. That time, the error was caused by a mistaken configuration pushed by Facebook’s network engineers, that effectively told the global internet that the service no longer had any servers online. “Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication,” he said.Ī two-hour outage is significant for Meta, but is short compared with the five-hour problem experienced by the company a year ago. “This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication,” said Jake Moore, an adviser at the Slovakia-based cybersecurity firm ESET. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram. WhatsApp has become a critical means of communication for households and businesses. While the app was down, less serious problems hit other services across the net, including sister platforms Instagram and Facebook Messenger. The company did not disclose the reason for the outage. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company, Meta Platforms, said. If you’re an Android user, navigate to Settings > System > Date & Time to choose the automatic option or manually set the correct time.“We know people had trouble sending messages on WhatsApp today. We have a nifty guide to changing the time and date on iPhone. But if somehow that option is disabled on your phone, and it has an incorrect date or time, fix it to ensure WhatsApp is working properly. All modern operating systems automatically keep track of date and time thanks to an internet-based time server. If your phone or tablet is using the wrong date or time for your region, you won’t be able to download or access media shared on WhatsApp chats. RELATED: How to Spot (and Avoid) Fake Android Apps in the Play Store Set Phone Date and Time Correctly Furthermore, if you continue using the unauthorized WhatApp version, the company can permanently ban you from using its service.Īlso, as a general cyber hygiene principle, you should avoid using unauthorized versions of any app, unless they come from a reputed source, as they can include malware or other harmful components and steal your data. WhatsApp has been cracking down on unofficial WhatsApp clients for many years, which can result in the unofficial WhatsApp apps not working or your account getting temporarily blocked. If you are using an unofficial version of WhatsApp and it has stopped working, it’s time to install the official app. It’s not the most technical solution in your arsenal, but it just works sometimes. Else you can also try restarting your phone. To ensure WhatsApp is no longer active, open the multitasking screen or app switcher on your phone and then swipe WhatsApp away. Merely pressing the home button or navigating out of the app doesn’t always close the app. But to do that, you’ll first have to close the app properly. Many of the app’s minor issues can be fixed by simply restarting it. “Have you tried turning it off and on again?” These words of wisdom apply to WhatsApp as well. RELATED: How to Set Up Two-Step Verification in WhatsApp Restart WhatsApp If this happens, you can re-register your account by signing in with your mobile number, and the app will automatically fetch any older WhatsApp account data present on your phone. If your account has been deleted, you’ll likely encounter the sign-in screen when you open the app. ![]() Inactivity refers to the WhatsApp app on your phone not connecting to the company’s servers. You may not know this, but WhatsApp can delete your account if it has been inactive for 120 days. Find Out If Your WhatsApp Account Was Deleted ![]() On the other hand, Android users can find app updates by tapping the profile photo in Google Play Store and navigating to Manage Apps and Device > Updates Available. You can head over to App Store on an iPhone and tap on your profile photo in the top-right corner to check for any available updates.
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